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How to book an activity
Customizing a booking
What is included in the activity?
Activity restrictions and requirements
Group size, private and public activities
Duration and start time
Booking confirmation, voucher and tickets
Booking confirmation and voucher
Printed and mobile vouchers
Ticket activation and validity
Booking confirmation/voucher lost or not received
Meeting point and pickup
Where can I find my activity's meeting point information?
My tour offers hotel pickup. How can I request a pickup at my hotel?
Where can I find my activity's pickup information?
Change meeting point, pickup or drop-off address
On the day of the activity
I can't find the meeting point. What do I do?
I'm running late to my activity. What do I do?
The driver/guide is not here. What do I do?
Add or remove booking participants
Update participant information
Change language, activity type or add-on
Contacting a local partner
Cancellation by local partner
Payment and refunds
Paying with a gift or promo code
Pay on arrival
Refund not received
Best price guarantee
Data and privacy
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Delete account and all personal data
How does GetYourGuide work?
What does GetYourGuide offer?
Are you a tour operator or supplier?
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