City card

Istanbul: City Transport Card for Bus, Metro, Tram & Ferries

4.5 / 5

58 reviews

Activity provider: Istanbul Welcome Card

Istanbul: City Transport Card for Bus, Metro, Tram & Ferries

Activity provider: Istanbul Welcome Card

From US$ 10.56 per person

Enjoy travel for 5 or 10 rides on trams, buses, ferries, and the metro. Skip the hassle of buying transit tickets at metro stations. Discover Istanbul at your own pace.

About this activity

Free cancellation
Cancel up to 24 hours in advance for a full refund
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Covid-19 precautions
Special health and safety measures are in place. Check your activity voucher once you book for full details.
Valid 6 months
Check availability to see starting times.


  • Move hassle-free around the city, both on the European and the Asian side, by metro, tram, bus, and ferry
  • Avoid the city traffic inside taxis and connect easily across the entirety of Istanbul
  • Receive an e-booklet with a city map, audio guides, and discount codes for attractions and activities across the city
  • Benefit from easy pickup at the airport and several locations in the city
Full description

Experience Istanbul stress-free with a pre-charged travel card for public transport networks throughout the city. Travel on the metro, trams, buses, and ferries to experience the city like a local. Using your ticket is easy: simply swipe it at the entrance machines at each station of tram, metro, or public ferry boat. Your ticket will be validated upon each use and can be used for 5 or 10 rides depending on the option you book. Pick your card up at the airport or at the Istanbul Welcome Card offices in Istanbul. After booking, check your email for a city map and an e-booklet with discounts for attractions and activities in Istanbul.

  • 5 or 10 rides on public transport (depending on option chosen)
  • E-booklet with city map, audio guides, and discount codes
  • Extra rides (you may charge the card with more money as you go)
  • Refund of value for unused rides (card can be used by anyone within 6 months)
  • Card delivery to your hotel

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Meeting point

Your card will be waiting for you at Istanbul Airport in the Havalines Ticket Office (-2nd Floor, Gate B).

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Important information

Know before you go

  • The card can be used only for the metro, funicular, tram, bus, and ferry; swipe it once you enter each station or stop. It is not valid for airport transfer to the city
  • The remaining unused value can be used within 6 months by you or anyone else you give the card to. The value cannot be refunded
Customer reviews

Overall rating

4.5 /5

based on 58 reviews

Review summary

  • Transportation
  • Value for money

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You told me to collect it at the Havalines desk at the Airport this is not a good option as it is outside the terminal and it is very difficult to get back in. You also sent the cards to my hotel so we had 2 sets and do not try to charge me twice at is your mistake and we did not need 2 sets.

October 6, 2022

Ideal if you live in an area where you can also have it delivered to the hotel. This card quickly becomes essential because Istanbul is built on 7 hills and even two stations can be enough to spare. Quite complicated bus system (there are a lot of them), the tram is excellent and very practical like the metro. Note that the price differs according to the mode of transport and that in addition you must repay for each connection. Tramway in extension works. The whole system is very clean, very safe, very efficient. Once the credit has been used up, the card can be recharged with tickets at metro or tram stations in particular.

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October 24, 2020

The public transport tickets were on time at the hotel. Have worked perfectly. Great thing!

October 15, 2022

Product ID: 323073