Fantastic day. The driver was excellent. He met us in Naples, took us to Vesuvius, an excellent restaurant for lunch, Pompeii, and then back to Naples. He was pleasant, helpfully answered our questions, and pointed out interesting sites along the way. We arrived everywhere on time. The van was clean and comfortable. He deserves five stars. The guide at Pompeii was also excellent. She gave us an exceptionally informative and entertaining tour. She was articulate, engaging, and knowledgable. She deserves five stars. The local company was also very helpful and professional. Its representative quickly responded to my messages confirming the time and place of pick up and even had the driver meet us on the platform at the train station. The local company deserves five stars. The local company representative, the driver, the guide, and the driver all spoke good English. We would happily work again with the same local company, driver, and guide.

This was a great day. We asked to start at 8:30 am instead of 10:00 am, to beat some of the extreme heat, and they agreed no problem. We also asked to visit Herculaneum instead of Pompeii because Herculaneum was closer to Naples and smaller, which we figured would be best for our young kids and the heat. Our driver Francesco was waiting for us at 8:25 am when we opened our building’s door and was great all day. We went to Vesuvius first, which was already hot but amazing. Then we went to a winery for wine tasting and lunch. It was delicious and the view from the dining terrace was stunning 360 degrees of Vesuvius, the sea, and Sorrento Coast (plus Capri Island in the distance). Remember, this cost is not included and is about €35-42 per drinking adult, depending on the category of wine chosen. Lastly we went to Herculaneum and had an amazing, highly educational private tour. The vehicle was a comfortable, clean van with great AC. Highly recommend this customizable tour.

We waited over 30 minutes in the hotel lobby waiting for the driver. Eventually rang him, only to discover he was standing a few metres away from us in full view. Apparently he was expecting four people, not two, so he had ignored us. He didn't try calling us because he didn't have my number even though the company clearly did. The day tour was described as 8 hours but the driver wanted us to leave immediately after the Pompeii guided tour (around 3:40pm). The guide eventually negotiated a pickup time of 4:45pm. The guide (Iness) was excellent. She understood the pace we wanted and adapted the tour to include the arena. At the end, she indicated how we could spend our remaining time.