This is a really helpful service. It doesn't matter if your flight is delayed, they run the shared taxis over to the Rialto on a regular basis. The guys at the desk are always really helpful. And the trip across the lagoon is much more fun than the slow Alilaguna.

Water taxi service worked just as expected. Went to their desk as described and waited about 15 min for other passengers. We were given vouchers & directions, then it was about a 10 min walk to the water taxi. There were 3 parties on our boat, so drop offs went quickly. Beautiful wooden boat. We were dropped within a 5 min walk from our airbnb & provided with a highlighted map. Reasonably efficient (compared to public transport) & well priced (compared to private transport) option to get into the tourist areas of Venice.

So happy that we decided to spend the little extra for this water taxi transfer. The ride into Venice was like an excursion on its own and they bring you directly to your hotel (nearest dock) with all of your luggage. The public water taxis from the airport are very crowded so we were glad we didnt have to deal with those and our luggage.